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Report Damage

Report Damage

Report damage by filling out the fields below. Please submit photographs and a clear description of the damage. All damage / defect claims must be filed with photos within 48 hours of the receipt of your order. Please, provide as much information, as possible. 

Describe:

    • Condition of outside packaging (e.g. holes, rips, tears, indentations, etc.) on time of delivery.
    • Where the shipment was unloaded (curbside, garage, inside the house, etc.)
    • When and where did you detect damage (e.g. on the street, inside the house, during assembling process)?
    • Did you note any issues with the outside packaging on the Delivery Receipt?
  • What kind of damage / defect (broken part, damaged glass, finishing issue, etc.)?

    Your Name*

    Your Email*

    Our Item SKU number*

    Describe the Damage*

    Available file formats: .pdf, .jpeg, .tif, .jpg, .gif

    Photo of the Product*

    Additional Photo (optional)

    Additional Photo (optional)

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